Join the Aussie Tails Family: Build Your Career Caring for Pets

We're always looking for passionate, dedicated individuals to join our growing team right here in the vibrant community of Paddington, QLD. If you have a genuine love for animals and a desire to make a positive impact, we'd love to hear from you.

Explore Open Positions

More Than Just a Job: A Passion for Pets

At Aussie Tails Pet Supplies & Services, we're not just a business; we're a community of animal lovers dedicated to the well-being of pets and the happiness of their owners. Working here means becoming part of a close-knit team that shares your enthusiasm for all creatures, great and small. We are deeply embedded in the Paddington local area, understanding the unique needs of our community and their furry, feathered, or scaled companions. This local focus allows us to build strong relationships and provide truly personalised care and service. We believe that a positive and supportive work environment is crucial for both our team members and the pets they care for. We foster open communication, celebrate successes, and support each other through challenges. Our commitment extends beyond daily tasks; we invest in our employees, offering opportunities for growth and learning in various aspects of pet care, from advanced grooming techniques to behavioural training and nutritional knowledge. If you're passionate, reliable, and ready to dedicate your skills to making a real difference in the lives of pets and their devoted owners in Paddington and beyond, you'll find a welcoming and fulfilling career awaits you at Aussie Tails.

Love What You Do

Imagine spending your workday surrounded by wagging tails, purrs, and happy chirps! At Aussie Tails, your office mates are often the furry, feathery kind, making every day a little brighter and a lot more fun.

Supportive Team

Join a team of experienced pet professionals who are passionate, friendly, and always ready to lend a hand. We work collaboratively, share knowledge, and support each other's growth within a positive atmosphere.

Growth Opportunities

Whether you're interested in mastering grooming, understanding pet nutrition, improving behavioural training skills, or advancing in retail management, Aussie Tails offers paths for continuous learning and career development.

Community Focus

Become an integral part of the vibrant Paddington community, serving local pet owners and their beloved companions. Build relationships and contribute to the well-being of pets in the neighbourhood you know and love.

Aussie Tails team members smiling during a team meeting or casual gathering.

Built on Trust, Care, and Passion

Our values aren't just words on a wall; they guide everything we do, from the way we interact with a nervous rescue dog to how we advise a customer on the best food for their kitten. We believe that by upholding these principles, we create a workplace where our team thrives and where pets receive the exceptional care they deserve.

  • Animal Welfare First

    Every decision we make prioritises the health, safety, comfort, and happiness of every single pet that comes through our doors or that we care for in their homes. Their well-being is our absolute top priority.

  • Team Collaboration

    We achieve the best outcomes for pets and owners by working together. We foster an environment where communication is open, ideas are shared, and everyone supports each other's efforts and growth.

  • Continuous Improvement

    The world of pet care is always evolving. We are committed to continuous learning, seeking new knowledge, adopting better practices, and refining our skills to provide the highest standard of service.

  • Customer & Pet Owner Trust

    Building strong, lasting relationships with our human clients is key. We earn their trust through reliability, transparency, expert advice, and genuine, compassionate care for their beloved family members.

  • Positive Environment

    We are dedicated to creating a workplace that is welcoming, enjoyable, and respectful for both our staff and the customers and pets who visit us. A happy team leads to happy pets and happy clients!

A smiling Aussie Tails employee showing off pet supplies with a happy dog nearby.

Grow With Us: Your Benefits at Aussie Tails

We understand that our team members are the heart of Aussie Tails. That's why we're committed to supporting your well-being, professional development, and passion for pets through a range of meaningful benefits.

  • Competitive Wages

    We offer fair and competitive compensation that reflects your skills, experience, and dedication to providing excellent pet care and customer service within the local Brisbane market.

  • Staff Discounts

    Enjoy generous discounts on our wide range of premium pet supplies, food, toys, and accessories, as well as on our professional grooming, training, and sitting services for your own pets.

  • Training & Development

    We invest in your future! Access ongoing training programs, workshops, and mentorship opportunities to expand your knowledge in areas like advanced grooming techniques, animal behaviour, first aid, and product expertise.

  • Flexible Scheduling (Role Dependent)

    While pet care involves consistent routines, we make genuine efforts to offer scheduling options that help support a healthy work-life balance, depending on the specific requirements of your role.

  • Positive Work Environment

    Experience working in a supportive, energetic, and fun atmosphere where your colleagues share your passion. We believe in a collaborative approach where everyone's contribution is valued.

  • Access to Industry Experts

    Learn directly from and work alongside experienced groomers, certified trainers, and knowledgeable pet care professionals who are leaders in their respective fields.

Get to Know the Faces Behind Aussie Tails

Our dedicated team is what makes Aussie Tails such a special place for pets and their families in Paddington. Get a glimpse of some of the passionate individuals you could be working alongside.

Photo of Sarah Jenkins, Aussie Tails Store Manager
Sarah Jenkins

Store Manager

Sarah is the warm, organisational heart of our Paddington store. With over five years leading the Aussie Tails team, she brings extensive experience in retail management and a deep understanding of animal care. Sarah ensures everything runs smoothly, supports the team, and is passionate about creating a welcoming environment for everyone who visits.

Photo of David Lee, Aussie Tails Head Groomer
David Lee

Head Groomer

A true artist with clippers and scissors, David has been providing expert grooming services for over a decade. He's not only skilled in a wide variety of breed clips but also fantastic at making nervous pets feel comfortable. David leads our grooming team and is passionate about mentoring others in the craft.

Photo of Emily Carter, Aussie Tails Behavioural Consultant
Emily Carter

Behavioural Consultant

Emily is our resident expert in positive reinforcement training and animal behaviour. She runs our popular puppy preschool classes and offers personalised consultations, helping families build strong bonds with their pets and address behavioural challenges with kindness and understanding.

Explore Opportunities: Positions Available

Ready to turn your passion for pets into a fulfilling career? Browse our current job openings below. Even if you don't see a perfect match right now, we encourage passionate individuals to submit an expression of interest through our application form.

Variety of colourful pet toys and supplies on display in a store.

Professional Dog Groomer

Location: Paddington, QLD

We are looking for an experienced, certified, and compassionate Dog Groomer to join our busy salon. You should be proficient in various breed standard clips, skilled in handling dogs of all temperaments with patience and care, and committed to maintaining high standards of cleanliness and safety. Your role will involve providing full grooming services, nail trims, washes, and advising clients on ongoing coat care. A genuine love for dogs and excellent client communication skills are essential.

View Details & Apply

Pet Retail Associate

Location: Paddington, QLD

Join our friendly retail team! We seek an energetic and personable individual passionate about helping customers find the best products for their pets. Responsibilities include providing knowledgeable advice on food, treats, toys, and accessories, assisting with customer inquiries, managing inventory, maintaining a clean and organised store, and ensuring a positive shopping experience. Previous retail or customer service experience is a plus, but a friendly attitude and willingness to learn are key.

View Details & Apply

In-Home Pet Sitter / Dog Walker

Location: Paddington & Surrounding Suburbs, QLD

We require reliable, responsible, and caring individuals to join our team providing in-home pet sitting and dog walking services in the local area. This role is perfect for someone who enjoys spending time outdoors with dogs or providing comforting company to pets in their own familiar environment. You must be trustworthy, have experience handling various types of pets, be comfortable working independently, and possess excellent time management skills. A current driver's license and reliable transport are often necessary.

View Details & Apply
Photo showing a person filling out a job application form.

Ready to Join Us? Here's How to Apply

Excited about the possibility of working with adorable pets and a fantastic team? Our application process is designed to be straightforward. Follow these steps to submit your interest or apply for a specific role.

1
Review Open Positions

Look at the current openings listed above or consider the type of role within pet care that best matches your skills and passion at Aussie Tails.

2
Prepare Your Documents

Craft a resume that highlights your relevant experience with animals or in customer service. Write a cover letter that tells us why you're passionate about working with pets and specifically at Aussie Tails.

3
Fill Out The Form

Complete the short application form located in the section below. Be sure to attach your prepared resume and cover letter in PDF or compatible document format.

4
We'll Be In Touch

Our careers team will carefully review your submission. If your experience and aspirations align with our current or future needs, we will contact you to discuss potential opportunities and next steps.

Go to Application Form

What Our Team Says About Working Here

Don't just take our word for it! Hear directly from some of the wonderful people who make Aussie Tails the welcoming and vibrant place it is.

Photo of Chloe, Aussie Tails Retail Associate

Working at Aussie Tails is incredibly rewarding and genuinely brightens my day. Every shift, I get to interact with the most amazing pets and their equally wonderful owners. My colleagues aren't just co-workers; they truly feel like a supportive family. There's a shared passion for animals that creates such a positive and encouraging atmosphere. It doesn't really feel like work when you love what you do and the people you do it with!

- Chloe, Retail Associate

Photo of Mark, Aussie Tails Groomer

As a groomer, the focus on quality care and animal well-being at Aussie Tails is paramount, and it's something I truly appreciate. I'm given the necessary resources and support to provide the highest standard of grooming services, tailored to each pet's individual needs. The opportunities for ongoing training are fantastic – I'm always learning new techniques and expanding my skills. It’s a professional yet incredibly caring environment where I feel valued.

- Mark, Groomer

Photo of Liam, Aussie Tails Pet Sitter

The best part of my job at Aussie Tails, whether I'm walking a happy pup in the park or looking after a cat in their home, is seeing the positive impact we have on pets and their families. Building trust with both the animals and their owners is incredibly fulfilling. The team here is genuinely passionate about what they do, and that shared dedication makes it a truly great place to work. You're supported, and you know everyone is committed to the same high standards of care.

- Liam, Pet Sitter

Got Questions? We've Got Answers

Find quick answers to common questions about joining the Aussie Tails team.

Qualifications vary based on the specific role. For retail positions, prior customer service or retail experience is beneficial, along with a passion for pets and willingness to learn. Professional Groomer roles require formal certification from a recognised grooming school and demonstrated experience. Pet Sitting and Dog Walking positions require proven experience handling various types of animals, reliability, and excellent communication skills. Always refer to the specific job description for detailed requirements, but a genuine love and respect for animals is always the most important starting point.
Absolutely! We are committed to the ongoing growth of our team members. We offer various training opportunities, including workshops on pet product knowledge, customer service skills, and specific pet care techniques. For roles like Grooming or Behavioural Consulting, we support continuing education and mentorship to help you refine your expertise and stay updated on industry best practices. We believe investing in our people leads to better care for pets and a more fulfilling career for you.
Our work environment is dynamic, friendly, and deeply centred around our shared passion for animals. It's often busy and requires energy and dedication, but it's also incredibly rewarding. We foster a supportive team culture where collaboration is encouraged, and everyone is treated with respect. You'll be surrounded by people who genuinely care about pets and are dedicated to providing the best service to our Paddington community. While there are moments of calm, expect a lively atmosphere filled with happy pets and positive interactions!
We carefully review every application we receive. The time it takes to respond can vary depending on the volume of applicants and the specific needs of the role. We aim to review initial applications within 1 to 2 weeks. If your qualifications and experience appear to be a strong match for an open position, we will contact you directly to arrange an interview. We appreciate your patience during this process.
Yes! We are a growing business and always prefer to promote from within our existing team whenever possible. We encourage our employees to develop new skills and take on more responsibility. Whether your goal is to move into a supervisory role, specialise further in grooming or training, or explore other areas of the business, we support your ambition and provide opportunities for career progression within Aussie Tails as roles become available.

Apply Now or Get In Touch

Ready to take the next step? Use the application form below to submit your details and documents. If you have a specific question about a role or careers at Aussie Tails that wasn't answered in the FAQ, feel free to reach out via the contact details provided.

Submit Your Application

Other Ways to Connect

Email: [email protected] (Please use email for inquiries, not applications unless attachments fail)
Phone (Careers Team): (07) 3012 3456 (Please note: This line is for specific careers-related questions only.)
Address: 150 Latrobe Terrace, Paddington, QLD, 4064 Australia (Note: Please use the online form for applications; do not drop-in unsolicited physical documents.)

Clean desk with computer and recruitment related items.